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THE NEXT TRILLION
An Interview with
Paul Zane Pilzer
By: John David Mann and John Milton Fogg, Photographer: Greg
Fuchs
"Why Network Marketing is Poised to Drive the Next Major
Economic Powerhouse!"
Every generation, among the thousands of brilliant and
merely-bright social commentators, the human race produces
one or two visionaries whose stunning insights burst the
bounds of their own specialist's expertise and cut across
all disciplines. We have our Benjamin Franklins, our
Buckminster Fullers - and Paul Zane Pilzer, the man who
sizes up seismic shifts in our economy.
Pilzer is quick to assert that he has no
crystal ball: it's all in the data. But the three-times New
York Times best-selling author and economic advisor to two
presidential administrations has an uncanny knack for
assembling masses of facts and figures and seeing the
forests those reams of trees represent. His penetrating
insights have attracted the attention of network marketers
for over a decade.
Now he's back, with a new message:
We are
witnessing the explosive birth of a new trillion-dollar
industry, and network marketers everywhere are poised to be
the vanguard of that explosion.
After two centuries of economic
opportunity for the pioneers of manufacturing, we have
entered the age of distribution. Today, the greatest
opportunity for wealth awaits those who can deliver what
Pilzer calls "intellectual distribution."
He is describing network marketing. He
is, as the saying goes, singing our song.
- How does network marketing's way of doing
that contrast with more conventional ways of marketing -
through advertising and other mass channels?
- So you've seen the weight of opportunity
shift from manufacturing, to physical distribution, and
now to intellectual distribution. How else has your own
thinking changed? What is the focus of The Next Trillion?
- Can you define "wellness" for us?
- Is there a ray of sunshine here?
- Why do you call this the "next" trillion?
- Who is spending this Money?
- Do you get reactions, people saying,
"What-a trillion dollars?!"
- Does that same challenge of the
bottleneck, the need for intellectual distribution, apply
to the wellness industry, too?
- What connection do you see between
network marketing and this wellness revolution?
- You Change the Channel.
- What do you see for the decade ahead,
Paul?
- As a part-time rabbi and someone who has
been vegetarian (as you say in your book, for spiritual
reasons), you've become pretty passionate about wellness,
haven't you?
1. How does network
marketing's way of doing that contrast with more
conventional ways of marketing - through advertising and
other mass channels?
Network marketing today is almost wholly
intellectual distribution. When you as a network marketer
discuss a product with a consumer, you don't actually hand
over the product. You rely on UPS or some other delivery
service to have the product shipped to your consumer.
Even more fascinating is that network
marketing today is typically done person-to-person by
someone who is also the user of the product. Unlike the car
salesman, electronics salesperson, or clothing salesperson,
the network marketer is an educated, enthusiastic,
experienced user of the product you're asking about.
Those companies that prosper in network
marketing will focus almost entirely on intellectual
distribution, teaching people about new products and
services that will improve their lives. Those that really
flourish will have some sort of unique or proprietary
technology. And not just unique, but efficacious - better
than anything else out there.
2. So you've seen the
weight of opportunity shift from manufacturing, to physical
distribution, and now to intellectual distribution. How else
has your own thinking changed? What is the focus of The Next
Trillion?
I started to focus on the great needs of
America - which led me in some surprising directions. People
think of their needs in a very mundane way - "I need a new
dress that doesn't make me look overweight.", or "I need a
car that gets better mileage." I looked at it on a more
macro level: we have more fundamental needs such as eating,
sleeping, being healthy, being educated. As I carefully
studied current conditions, I found that the greatest need
in America today is wellness.
3. Can you define
"wellness" for us?
This is such a new need that the word
itself, in the context we're using it, is an entirely new
term. I had to come up with entirely new definitions. First
I had to realize that what we call the "healthcare" business
is really the sickness business. Our medical industry today
has very little, if anything, to do with health. The $1.4
trillion we spend on medical care, which is one seventh of
the U.S. economy, is concerned with being sick and treating
symptoms of sickness. It has very little to do with
preventing illness, with being stronger or healthier. When
you go to people in the medical industry today and say, "I
have arthritis, I don't see as well, I don't hear as well."
They say, "It's because of age - age, age, age, age." But
these are really just symptoms of poor nutrition.
I define "wellness" as money spent to
make you feel healthier, even when you're not "sick" by any
standard medical terms. To make you stronger, to make you
see better, to make you hear better, to fight what we might
call the symptoms of aging.
4. Is there a ray of
sunshine here?
More than a ray; in fact, as grisly as
this situation is, it has also given rise to an entirely new
economic sector, a very positive sector - which is where I
got the title The Next Trillion.
5. Why do you call
this the "next" trillion?
Today, the food industry represents about
one trillion dollars annually; the "sickness business" is
another trillion (actually, about $1.4 trillion). These two
industries feed one another in a fairly insidious way
because such a huge part of sickness today is caused by the
poor nutrition supplied by the food industry. These two
trillion-dollar industries work together to support that
horrifying 61 percent overweight number.
Looking at those numbers, you might think
that one day soon, everyone will b e overweight or obese.
That's actually not the case, though. The 39 percent of the
U.S. population who are not overweight comprise 10 to 15
million Americans who are aging; as they age, they are
getting more healthy, more fit, more strong - actually
younger, by any standard medical definition.
These people represent that new economic
sector. They are primarily wealthy people; the first thing
they do as they start to have money is to figure out how
they can be healthier - and they're doing it outside the
medical establishment. They are going to fitness clubs,
watching their food, taking the proper amounts of vitamins
and minerals, and investigating supplements and other
products that support their wellness.
When I began to see this trend clearly, I
started wondering , is there is a business here? The answer
stunned me. In the year 2000, wellness in America was
already a $200 billion industry; about half of that is
composed of the $24 billion spent on fitness clubs plus the
$70 billion spent on vitamins and minerals. This $200
billion was hardly a blip ten years ago.
6. Who is spending
this Money?
Mostly Baby Boomers: prosperous people
from the ages of 35 to 55. The Baby Boomers are a powerful
economic force; all marketers know that. Baby Boomers
represent only 28 percent of our population - yet the group
represents 50 percent of our economy.
Baby Boomers are the first generation we
know of in recorded history who refuse to accept the aging
process. This is fascinating, from a marketing standpoint.
Look at the cars they buy: they're retro, designed to make
them look like they're in high school. Look at the clothiers
they buy; they're retro, too - they look like the clothes
they wanted but couldn't afford to but in high school. Up
until now, the Baby Boomer marketing mind has been all about
how to make them feel younger, how to help them remember
what it was like to be young. Now it's gone a step further.
Today, Boomers are starting to buy things that actually make
them younger!
This has only just begun. Most people
don't even know there are such products. As the rest of this
50 percent buying power group learn about wellness, this
sector will explode. It has already gone from virtually zero
in 1990 to $200 billion today. It's easy to see that this
$200 billion will become one trillion - or more - by the
year 2010.
7. Do you get
reactions, people saying, "What-a trillion dollars?!"
Oh, all the time. But put it in
perspective. The first IBM PC came out in 1981 - and by
1990, PC sales exceeded automobile sales. Nobody knew what
the Internet was in 1990; consumers were allowed to get on
the Internet with their own accounts and private email
addresses only in 1995. By 2000, the overwhelming amount of
new wealth and new millionaires in this country were being
created by the Internet. Given how fast these new industries
grow, one trillion in wellness by the year 2010 starts to
look like a conservative projection.
8. Does that same
challenge of the bottleneck, the need for intellectual
distribution, apply to the wellness industry, too?
Absolutely. By definition, all of
wellness is new technology. There is virtually no place to
go learn about it. If you go to conventional weight loss
clinic, they are focused on marketing their processed food
products to you - they don't give you lessons in wellness.
The information just isn't out there; all the research in
the medical business is on sickness. Where does the consumer
turn?
The only way to learn about wellness is
through someone close to you who has had a wellness
experience. You see your college roommate and go, "My God,
John, you look great! You look so healthy - what did you
do?" You bump into a wellness experience and start to find
out that there is a whole wellness industry out there, with
all sorts of new products and services.
I went every year to an orthopedic
surgeon about my knee. Each year he'd tell me, "Its worse
than last year, you've gotta have an operation, Paul." At
some point, I started taking glucosamine. Within two months,
the pain was gone. I went back to check up with my
orthopedist; he couldn't believe it. When he found out that
all I'd done was take glucosamine, he said-jokingly, but
also truthfully - "Don't spread this around, Paul...I'll be
out of business."
Now, how could it be that a product like
glucosamine, a natural substance which has been around for
50 years (primarily as a veterinary product for horses), a
product that rebuilds my cartilage and makes me feel so
good...how could it be that nobody knows about it? That's
the classic introduction to wellness: typically, you have
one experience like that, then you say, what else might
there be that my doctor never told me about?
This experience set me on the path of
learning about supplements, vitamins, and minerals. In my
research for writing this book, I was amazed at how much
basic biology and nutrition had escaped my education. Here I
am, a college professor for 20 years, three times New York
Times best-selling author - and I had been frankly oblivious
about food, nutrition, vitamins, minerals, and natural
supplements. That set me on this path of inquiry.
You couldn't really have gone into
wellness 10 or 15 years ago because there was no wellness
industry. Most of these products and services are just now
coming out of the laboratory. And when you look into those
laboratories and see what's coming, you see that this
business is really going to take off. Of anything I've ever
been involved with, the wellness industry looks the most
exciting right now.
9. What connection
do you see between network marketing and this wellness
revolution?
It's all about the difference between
what I call "active learning" versus "passive learning."
Conventional advertising media are not effective at
delivering what they call "intellectually challenging"
information-which is euphemism for "new ideas."
Think for a minute about how you watch
TV. You're sitting back, you're relaxed, on your couch; the
last thing you want is to be challenged with new
information. In fact, when you do see something that
challenges you, something that disagrees with what you
already know or think is true, what do you do?
10. You change the
channel.
Right! Television is a very passive
medium for learning, so we can't really use it to teach new
ideas. It's the same with news papers. I used to write
op-ends regularly for various newspapers such as The New
York Times. I'd be at a cocktail party, excited about a
piece I'd written, and ask a friend, "So, what'd you think
about my piece on such and such?" He'd say, "Paul, I don't
read your stuff. I'm a Democrat!" We don't read the op-ed
pieces that challenge us. We read the ones that reinforce
what we already think.
Most of our information sources today
have become passive media. You don't spend time with them to
be challenged; when you do encounter something that
challenges you, you change the station or read the other
column.
The only time you learn actively, meaning
that you actually start taking in and considering new
information, is when you start talking with someone in a
real-life dialogue. First, the person says something you
don't agree with. You think, "oh, that couldn't be true."
Perhaps you don't say anything, because you're being
polite-but your face gives away the fact that you don't
agree. This starts a dialogue: they come back with a little
more, you start to respond...gradually, bit by bit, the
dialogue changes your mind.
Correct information about diet,
nutrition, vitamins, minerals, and supplements is almost all
contrary to what we've heard from our medical community; for
many, it runs counter to how we were brought up. There's so
much inaccurate information, naturally they're going to be
skeptical. The only way they will actually change their
paradigm or start to learn new information is person to
person - because they're actively engaged in a conversation.
This doesn't happen overnight. It may
take three, four, five, or six conversations with different
people before your actually change your mind. That's why
wellness, which is so clearly paradigm - changing
information for so many people, really works best in a
one-to-one interactive environment - like network marketing.
11. What do you see
for the decade ahead, Paul?
I see a one trillion dollar wellness
industry by the year 2010. I see great opportunities for
network marketing and network marketers. I see certain
network marketing companies, because they're the fastest way
to get the new information out there, leading that industry.
I see great opportunities coming for the network marketing
industry because network marketing is clearly the best
vehicle we have today, in the United States and around the
world, to educate people about new products and services.
There's a great window of opportunity for network marketing
companies to educate consumers about wellness products and
services. I also see great challenges ahead for successful
network marketing companies, particularly those involved in
wellness, as the technology continues to evolve. Network
marketing companies need to remain flexible so they can stay
ahead of new technology. the best wellness products and
services of yesterday may not be the best products and
services tomorrow.
The personal computer industry is an apt
analogy; entire companies have come and gone because they
made, say, the best fax software-until someone came up with
a better fax software, or because they made the best
high-end monitor card - until every computer started coming
with a high-end monitor card already built in.
Many of today's network marketing
products will go to retail fairly quickly. You're already
seeing that with glucosamine and a number of other
supplements: they're starting to get into the conventional
retail channels. To stay competitive, network marketers are
going to have to stay ahead of the new technology.
I see consolidation in the industry. Many
of the smaller network marketing companies will not have
enough money for the R&D they need to compete with the new
technologies. I see merging of companies, as well as
companies enlarging their product offerings. Companies who
can serve more of their customers' needs will be the most
successful.
I see real clinical trials. The products
of the wellness business are moving toward an era of greater
quality control. Today, a third to a half of the bottles in
retail stores do not have in them what is on the labels
because it's not a regulated business. The company whose
sole business is wellness has a lot more to lose if they
make a mistake: they often have better quality control.
Ultimately, none of the successful wellness companies can
afford to have a bad quality product out there.
12. As a part-time
rabbi and someone who has been vegetarian (as you say in
your book, for spiritual reasons), you've become pretty
passionate about wellness, haven't you?
It has become something of a mission for
me, and I think it is for network marketers as well. As much
as we focus on the financial and lifestyle benefits of the
business, the real benefit is what you can do to change a
life-and the lives of all the people who are touched by that
life. If you can add five, ten, fifteen years to someone's
life, think of his children, think of his spouse. We're
wonderfully interrelated in the world today, and when you
can give someone the gift of wellness, improving the quality
of that life every day and increasing the length of that
life, it's a truly wonderful thing.
Make no mistake: there is a crisis, a
trend of epidemic proportions going in the other direction
in the rest of America. Right now, network marketing is the
only force I see on the horizon that has the potential to
make this kind of huge change.
This article originally appeared in the
September 2001 edition of Network Marketing Lifestyles
Magazine.
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